Cloud Product & Service Pricing

Pay only for what you use. CenturyLink Cloud charges for usage on a monthly basis, using the prices listed below. A bill is sent out at the beginning of each month for the previous month's usage. Listed prices are in US dollars.

See the Cloud Price Estimator to estimate your monthly bill.

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CenturyLink Cloud Support

CenturyLink Cloud is a comprehensive, secure, and global cloud platform that's purpose-built for business, and we back it with business-class support options. Flexible support options are available for customers of all sizes, with optional add-on Service Engineering support as needed.

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product / service description billing type price
Developer Support Tier Provided at no extra cost free break-fix support via ticketing system and email
Professional Support Tier Price graduated, based on monthly spend usage based $0-$10k 10% of monthly spend
$10K-$80k 7% of monthly spend
$80K-$250k 5% of monthly spend
$250k+ 3% of monthly spend
Enterprise Support Tier Price graduated based on total spend, plus a minimum of 160 hours of a Cloud Service Engineer. usage based $0-$10k 10% of monthly spend
$10K-$80k 7% of monthly spend
$80K-$250k 5% of monthly spend
$250k+ 3% of monthly spend
Service Engineering Front-line engineers focused on day-to-day technical support and service tasks. They are CenturyLink Cloud oriented, knowledgeable on cloud solution architectures, platform reporting and analysis. hourly block per month 20 hour block / month $3,900
40 hour block / month $7,800
60 hour block / month $11,700
80 hour block / month $15,600
160 hour block / month $28,000
320 hour block / month $56,000
480 hour block / month $84,000
640 hour block / month $112,000
  • Price per month assumes 720 hours in a month.
  • Price excludes sales tax.

A free trial with up to $500 in usage

  • Up to $500 in usage of self-service products and services.**
  • Access to a wide range of CenturyLink Cloud standard services.
  • High performance, fast deployment times and intuitive management capabilities that will push your business forward.
** $500 trial credit excludes Cloud Application Manager, Dedicated Cloud Compute, CenturyLink Private Cloud on VMware Cloud Foundation and Managed Disaster Recovery Service. Limit one trial account per customer. Trial credits expire after 90 days. A valid credit card is required to activate your trial account. Refer to our CenturyLink Cloud Agreement , Supplemental Terms and Acceptable Use Policy for other terms and conditions.

*We will send a SMS message to verify your account, standard rates apply.